Operational Transformation & Reform

  • Project & Program Management
  • Transformation & Reform
  • Government
  • Rail

PM Solutions Australia was engaged to lead, establish, define, realign and deliver the NSW Government ‘priority’ Fleet Maintenance Improvement Program, which included transformational reform of high rail facilities, depot and rail corridor facilities and refurbishments, people, performance and information systems within the Fleet Maintenance Division across Sydney Trains and NSW TrainLink. Multiple tranches delivering the business measurable benefits and outcomes, including ongoing operational cost savings associated with improved maintenance efficiencies, improved availability of trains, systems mobility strategy, redevelopment and localised re-deployment of critical ICT systems, reduction in train preparation times, cultural change supporting greater trust and working relationships between train crews and maintenance teams and the increased ability for FMD to release FTE’s for project and modification works and the capability and capacity to undertake additional works, on-demand.


February 2016


15 months


  • Reform and integrated redesign of train crewing
  • Reduced train preparation time Cultural change program successfully delivered for relocation of 5,000 staff
  • Restructure and recruitment of 100+ maintenance depots management positions
  • Reform of diesel maintenance divisions


  • Program & project management

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