The policy and road safety divisions of the Department of Transport, manage over 200 projects each year, which includes improvements to policies, technology and communications and administrative infrastructure and customer service innovations like the new Queensland Drivers licence, smartcard. PM Solutions Australia managed the end-to-end discovery, design, implementation and training for PMO and PPM toolset implementation. The engagement included the design of a consolidated methodology, being PRINCE2 overlayed with an existing in-house methodology. Redesign of existing templates to ensure alignment to new methods, mentoring and support of over 50 project managers, report designs and overall configuration and user interfaces.
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