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CLIENT

INDUSTRY

Capital Works and Infrastructure

OUR ROLE

Measure, mature and support portfolio, programme and project management capability

SERVICES

P3M3® Maturity Assessment,

Overview

Delivering master planning and master developer services for large and complex statewide development projects.

The NSW Government is leading the Parramatta North Program (Program), a whole-of-government, 42-hectare, major urban renewal initiative, and an essential enabler to achieving the NSW Government’s vision for the Westmead Health and Innovation District (WHID) – a Global NSW Lighthouse Precinct. The Greater Parramatta and the Olympic Peninsula (GPOP) Vision-19 outlines how the area will become Greater Sydney’s ‘true centre’. The Westmead health and education precinct is identified as one of the strong foundations in place to deliver this vision, attracting talent, investment, and creative and innovative activity.

The Precinct Development division, within Property and Development NSW, delivers master planning and master developer services for large and complex development projects. This typically includes multi-stage projects that will require a combination of planning, design, complex stakeholder management and securing funding.

Business need

Precinct Development sought a partner and method so as to better understand; areas of strength and improvement in relation to globally recognised good practice; portfolio, programme and project priority areas needing improvement; a road map to progressively transition to a desired portfolio, programme and project management maturity levels; its current portfolio, programme and project management maturity, benchmarked against other similar organisations; and recommendations to support the maturity of capabilities, people, process and tools as the delivery portfolio further grows and evolves.

A holistic and successful maturity assessment will allow the Precinct Development division to:

  1. Determine areas of strength and improvement in relation to globally recognised good practice
  2. Have a verifiable and repeatable maturity level assessment which can provide clear insight into the priority areas of improvement
  3. Inform, design, and implement a realistic and prioritised road map to progressively transition to the desired maturity level.
  4. Benchmark the organisation against other similar organisations
  5. Incorporate scalable recommendations if the delivery portfolio further grows or evolves, not only in size and scope of the portfolio, but related capabilities, people, process, and tools.

Challanges

Maturing portfolio, programme and project management, in a highly complex and multi-agency environment

The Precinct Development division is a “start-up” agency within Property and Development NSW, with several agencies working across and within the portfolio, and an environment which is highly complex with extensive public consultation and inputs. The Precinct Development portfolio has programmes spread over three geographic areas – up to 300 km apart. Government funding has been delayed due to conflicting priorities. Precinct Development has not been able to recruit the necessary staff so has had to use external consultants for all current delivery leadership roles.

Results

PM Solutions delivered the complex P3M3® maturity assessment. The detailed maturity assessment report included comprehensive findings, prioritised maturity roadmap and a reader friendly insight into the areas of strength in Precinct Development portfolio, programme and project management, and the practices which would yield tangible benefits from targeted improvement. A dedicated PM Solutions specialist portfolio management consulting team, worked in partnership with the Portfolio PMO, to define, resource and establish a programme of work to realise portfolio management capabilities and the better management of risk across the organisation. Blueprinting of the maturity journey enabled governance to be applied across a well resourced and define business owned programme.

P3M3® Maturity Assessment

The assessment was based on a four phased approach, allowing the PM Solutions accredited P3M3® assessment team to examine and comprehensively assess the maturity of the organisation across portfolio, programme, and project management. The assessment approach included:

  • an examination and assessment of the processes, procedures and tools that make up Precinct Development delivery standards.
  • a detailed review of a large library of target delivery artefacts and management documentation
  • extensive interviews with key individuals from the enterprise, portfolio, programme, and project delivery teams
  • the application of seven P3M3® perspectives and 11 of the 12 available P3M3® assessment threads

 

The detailed maturity assessment report included comprehensive findings, prioritised maturity roadmap and a reader friendly insight into the areas of strength in Precinct Development portfolio, programme and project management, and the practices which would yield tangible benefits from targeted improvements.